We hope you'll love every abrahamandthakore.com purchase you make but if by any chance you're not completely happy with an item, we'll exchange it, provided that you have contacted us by writing to us at [email protected] within 48 hours of receiving it and it is returned to us in its original condition & packaging, unworn, unwashed, with any surprise gifts that we send our customers periodically and with all the labels attached within 10 days of reaching you.
Also any items on SALE are non-exchangeable.
First of all, please check that the items you're intending to exchange meet our exchange policy.
Please drop us an email at [email protected] once the above conditions meet.
Please notify us of any defects in the product or incorrectly shipped at the time of delivery or within 48 hours of receipt of the product. You can email us at [email protected]
You send the defective/incorrect product back to us within 15 days of the time of the delivery to you.
To return the product(s), we will arrange for a pickup, the day after we receive your return/exchange request.
The product returned to us must
As soon as we have received the product, if all the above are in order, we will ship you the replacement, with no additional cost to you. You will receive an email when a replacement has been shipped out.
In the event that a replacement is not available in stock, we will offer you a credit note, to be used only on www.abrahamandthakore.com
You can seek a replacement for the entire purchase or part (s) of the purchase.
1. If you cancel an order by calling us, before the product(s) has been shipped to you, we will cancel the order & issue you the credit note, to be used only on www.abrahamandthakore.com
2. If you cancel an order which has already been shipped to you, you can do one of the following:
3. You can return any product that you have received as long as.
4. You need to inform us of your intention to return the item to us within 5 working days (including weekends), and ensure that the product(s) reaches us within 15 days of delivery of the product. To return the product(s), we will arrange for a pickup, the day after we receive your return request.
We'll send email notification to keep you updated on the status of your return, from receipt of the return package in our warehouse to the completion of your replacement order. All email notifications will be sent to the address given on your order at the time it was placed (regardless of any subsequent changes of email address on your account).
Once your return has been received by us, we'll process this as quickly as possible, please allow us seven days from receipt for this to be done.
Please allow us to seven days for your return to be processed after confirmation of receipt in our warehouse. All replacement items are sent using standard shipping.
If you've requested replacements of a higher value, any difference due will be charged.
Disclaimer: ANY DECISION ON 15 DAY REPLACEMENT GUARANTEE ON THE PRODUCT(s) SOLD ON abrahamandthakore.com is at the sole discretion of Seller abrahamandthakore.com and decision of abrahamandthakore.com Seller shall be final and binding. Seller abrahamandthakore.com reserves the right to withdraw and/or alter from 15 DAY REPLACEMENT GUARANTEE at any time without giving any intimation of whatsoever nature.