Terms and Conditions
Terms and Conditions
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). By using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must use our services. In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" "our" and "company" shall mean Abraham & Thakore Exports Private Limited, its franchisor, affiliates and partners.
abrahamandthakore.com website ("Website") is an Internet based content and e-commerce portal operated by Abraham & Thakore Exports Private Limited, a company incorporated under the laws of India.
Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. abrahamandthakore.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
abrahamandthakore.com has customized its "Terms & Conditions" as per the E-retailer's website rules and policies. The topics covered under the "Terms & Conditions" brief you in wide about the internal process by which "www.abrahamandthakore.com" acts to provide a comfort zone in online shopping. We would highly recommend you to have detail study of the "Terms & Conditions". This precaution is highly essential for you to create a peaceful companionship throughout your journey with us.
a. The images, description, features and specifications described on each product may not be cent per cent accurate. If your product's description mismatches your actual search or necessity abrahamandthakore.com aids to solve your stress.
b. The pricing posted on few products may be lesser than the MRP (Maximum Retail Price) of the product. This occurs mainly if the product undergoes a discount or any other offers of the website.
We hereby disclaim(s) any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that a representative from abrahamandthakore.com will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 10 days of it being sent to you. abrahamandthakore.com may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available.
Your Account's Privacy
As soon as you complete the registration process abrahamandthakore.com will send your user ID and password to your respective e-mail ID, given to us along with your personal information. The website transfers the complete responsibility of maintaining the account's confidentiality to the account holders. We vitally recommend you to follow the below steps for your privacy purpose.
a. Always logout after your shopping session. abrahamandthakore.com will not be liable for any misuse/ loss/ harm that may occur due to your incomplete logout of the session.
b. In case your account is violated by others, mail your concerns to firstname.lastname@example.org
Intellectual Property Rights:
1. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, abrahamandthakore.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to abrahamandthakore.com without obtaining authorization from abrahamandthakore.com.
2. Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.
Disclaimer & Limitations of Liability
abrahamandthakore.com will clearly state to you about its principle of responsibility. The operation and the information of the site are customized under its limitations of liability.
We do not assure that our newsletter and e-mail are free from Virus. So you will be the sole- protector of your PC. We strive to protect your privacy and give a good shopping experience, but we will not be liable for any kind of damages that occur due to using this site, directly or indirectly or through a third party or from cyber-terrorists. We highly recommend you to maintain your account in a confidential manner, since it is your responsibility to protect your personal details and the details of your Credit/Debit/Net banking from cyber-terrorists.
We have endeavored to ensure that all the information on the Website is correct, but abrahamandthakore.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall abrahamandthakore.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall abrahamandthakore.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, abrahamandthakore.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond abrahamandthakore.com's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
You agree to indemnify, defend and hold harmless abrahamandthakore.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by abrahamandthakore.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
abrahamandthakore.com provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise such as clothing, footwear and accessories. Upon placing an order, abrahamandthakore.com shall ship the product to you and be entitled to its payment for the Services.
User Conduct and Rules:
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
- Defame, Abuse, Harass, Stalk, Threaten or otherwise violate the legal rights of others;
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
- Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
- Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
- Conduct or forward surveys, contests, pyramid schemes or chain letters;
- Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
- Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
- Violate any applicable laws or regulations for the time being in force in or outside India; Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
- Exploit any of the services. We reserve the right to refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
- You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about abrahamandthakore.com, its associates and partners on any property owned by abrahamandthakore.com.
User Warranty and Representation:
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by abrahamandthakore.com
Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at abrahamandthakore.com’s discretion without any prior notice.
Title and risk of loss for all products ordered by you shall pass on to you upon abrahamandthakore.com's shipment to the shipping company used by you.
Subject to Purchase of a Product
abrahamandthakore.com constantly strives to make their customer's journey comfortable throughout their shopping session and so they facilitate their customer with essential hassle-free solutions and instruction. These facilities are customized in various aspects and focus exclusively on the issues and requirements faced by a customer after the purchase of the product.
a. Policy on Product Return
The site has customized certain criteria towards the product return by its customer. Our criteria are based on faulty products, mistake in delivery address, inaccurate product and unfinished packing. If your requirement meets any of the above criteria then you can avail this policy. Moreover the foremost condition to avail this policy is that the goods have to be returned within 48hrs with reference from the acknowledged parcel time and in unused state.
b. Shipping & Handling
The site has facilitated its customer with Free-shipping for orders worth Rs.999/- or more, for any orders less than Rs.999/- a small shipping fee of Rs.100/- will be charged. All the products are delivered to the customers in the same means. The accurate time-period cannot be pre-intimated to you as it depends on the shipment-team. In addition to this, the site is not liable for any such postponement on the delivery schedule. If you come across any of the criteria in our "Policy on Product Return", you are asked to arrange your own shipment. Due to certain restrictions, our shipment-team is not permitted to handle the reverse-shipment process.
The site's Terms and conditions are customized in a comprehend manner which reign in accordance with the laws of India. With reference to this aspect all the disputes/conflict that are related directly or indirectly with the Terms & Conditions, that belong to this website are to be submitted only in the adequate courts in Delhi. The adequate courts are personalized with the related authority of its kind. In case if your disputes are found Counterfeit then you will be highly responsible to undergo the penalty of the jurisdiction.
The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
Interpretation of Number & Genders:
The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.
If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
Unauthorized Charges on your card
If you see charges on your credit/debit card for purchases made on abrahamandthakore.com, but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven't placed the order. If you're still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable abrahamandthakore.com to begin an investigation.
Cancellation of Fraudulent Orders
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, abrahamandthakore.com reserves the right to cancel all past, pending and future orders without any liability. abrahamandthakore.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.
Modification of Terms & Conditions of Service
The norms under the Terms & Conditions of the abrahamandthakore.com will be modified and updated as per our desired time and decision. These changes will not be pre-informed to you.
If abrahamandthakore.com comes across any member of the site who has counterfeited or acted against the Terms &Conditions, the website has full authority to terminate the user account and claim penalty through the legal proceedings.
Use of Materials
The materials of the product such as description, catalogues that are available on the website are completely under the norms of Terms &Conditions of abrahamandthakore.com. We highly condemn on those who misuse the material by selling, rent, copy right and lease or use it for some other commercial purpose.