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Privacy Policy

1. Collection of Personally Identifiable Information

'Personally Identifiable Information' is the information that identifies a specific end user. We collect, store and process your data for processing your purchase on the abrahamandthakore.com website and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details from you when you set up an account with www.abrahamandthakore.com for placing an order and offering other services through this site.

We need this information in order to allow you to go ahead with placing your order for a product. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered. We may pass your name, address and contact number on to a third party vendors in order to make delivery of the product to you (for example to our courier partners).

We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed by the Third PartyPayment Gateway Companies. We under no circumstances hold any responsibility for any errors, misuse or any other activity made by the Payment Gateway companies. We only use the most trusted and widely used Payment Gateways on our website to provide our services and to avoid any frauds or scams.

Your actual order details may be stored with us and you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

If you browse through this site without providing us with any personal information, we will gather and store some information about your visit, such as IP address, type of browser, operating system used, date and time you access our site, pages you have visited, and if you navigated to our website from another website and the address of that website. This information will not identify you personally and will not be linked back to you. We use Personally Identifiable Information to provide products, enhance the operation of the website, latest release of the products, improve our marketing and promotional efforts, analyse website usage and improve upon our product offerings to provide you a better shopping experience.

 

2. Sharing of Personal Information

We will not share your Personal Identifiable Information with other parties and we will preserve your personal information in a highly confidential manner. We may share your information with Authorized Third Party Service Providers (sending SMS, Sending Mails, Shipping Vendors, Third Party Merchant Companies). We provide some of our services and products through third parties. These "Third Party Service Providers" perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to deliver packages, send email, provide marketing assistance, provide search results and links, process credit/debit card and bank payments, operate the Website, troubleshoot, and provide customer service. We occasionally use other companies to perform services necessary to our operations. In the course of providing these services, those companies may have access to your personal information. By contractual agreement, those companies must treat your personal information in accordance with this Privacy policy.

In the event of a sale, merger, public offering, other change in control of www.abrahamandthakore.com, your information may be shared with the person or business that owns or controls this site. Opting out of receiving information will not affect our right to transfer your information to a new owner, but your choices will continue to be respected regarding the use of your information.

 

3. Use of Demographic and Profile Data

We use your personal information to provide the services you request, resolve disputes and troubleshoot problems, help in promoting a safe service, collect fees owed, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates, customize your experience, detect and protect us against error, fraud and other criminal activity and enforce our terms and conditions; and as otherwise described to you at the time of collection. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our user's activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. On some occasion we require you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or income level). We use this data to tailor your experience at our site and to find customer interest and review upon our site, providing you with content that we think you might be interested in and to display content according to your preferences. At no time we will sell your personally-identifiable data without your permission unless set forth in this Privacy Policy.

 

4. Browser usage and Cookies

From time to time, we may place "cookies" on your personal computer. "Cookies" are small identifiers sent from a web server and stored on your computer's hard drive. www.abrahamandthakore.com site uses cookies to keep track of your session, shopping cart and advertising delivery. This site also uses cookies to deliver content specific to your interests and to save your password. You have the ability to accept or decline cookies. If you choose to decline cookies certain features of the site may not function properly or at all as a result. This site may use an outside ad company to display advertisement on www.abrahamandthakore.com but yet the company will not have access to the personal information.

 

5. Links and Third Parties

Our site links to other websites in good faith to collect/check personal information about you (Facebook, Twitter, YouTube and other social networks and websites) and we will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual's right to privacy. However, many other sites that are not associated or authorized by www.abrahamandthakore.com may have links leading to the website. We cannot control these links and we disclaim any responsibility for the materials contained in any web site linked to this site. Therefore, we encourage you to read the individual privacy statements of such websites.

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction.

 

6. Security Precautions

We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected though it's life cycle in our infrastructure. We take all reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure and alteration of the information under www.abrahamandthakore.com site control. Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed and immediately re-encrypted or discarded when no longer necessary. We host web services in audited data centres, with restricted access to the data processing servers. Whenever you change or access your account information, we offer the use of a secure server.

 

7. Amendments

The company (Abraham & Thakore Exports & Private Limited) reserves the right to change the Privacy Policy at any time to include / exclude clauses and abrahamandthakore.com or Abraham & Thakore Exports & Private Limited does not bear any responsibility for updating users on the same.

 

8. Choice/Opt-Out

www.abrahamandthakore.com provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners and from us in general, after setting up an account. To opt-out of receiving our communications, please click on unsubscribe link in that news mail.

 

9. Consent

By submitting data to us or our agent or using the Site, you consent to use your data in the manner set out in this Privacy Policy.

 
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